Privacy Policy 

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected? 
As part of the payment process, we collect the following information from clients:

                                                                           Name/Shipping/Billing Address
                                                                                            Email address
                                                                                            Phone number
                                                                             Credit/Debit Card Information

How That Information Is Used:

Information collected is used exclusively to complete and ship orders or notify customers of new product offerings from Black River Studios. Your credit card information is not stored and your information will not be sold to any third parties.

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Our Commitment To The Security of Your Data:

Black River Studios utilizes technology and security is one of the safest to use.  Credit Card numbers are not stored by Black River Studios. Photography and your information will not be sold to any third parties. 

Our Guarantee:

We offer a 15-day "hassle free" refund and exchange policy on all products. Our digital photos/CD's are guaranteed to be free of defects in product or craftsmanship for the lifetime of the image.(Unless used improper by user).

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Returns and Exchanges:

We offer products of the highest quality. If for any reason a product does not meet your expectations, you may return it within 15 days of purchase. We will gladly replace the CD/DVD or issue a full refund. 

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Shipping:

All of our products are put onto a CD/DVD depending on the amount of photos/videos, and usually given to client after photo shoots or video shoots are finished. If time is needed, 1-3 days of processing is charged extra, with FREE shipping inside the US only. 

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Privacy:

Your privacy is important, that we will not share, give or authorize anyone other then the client to view any photos/videos without a written letter or physical permission by client. 

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Age Rule:

Under no circumstances do we discriminate against our clients. We accept anyone no matter the sex, age, religion, sexual interest, color of skin, physical situations. But we do require any client under the age of 18 years old be accompanied with a parent or legal guardian, along with a signed permission form from parent or guardian. 

 

Please contact us with any questions.